Premium IT Support

Ad Hoc IT Support

QLine Ad Hoc Support

We appreciate that some businesses prefer not to pay monthly but to request service only when an issue develops.

Whilst this is a more expensive way to support IT infrastructure, QLine IT can provide an ad-hoc labour service to assist with support when needed.

This solution is also suitable for a business that has nationwide or in-house support but needs a local engineer.

QLine IT can provide a variety of services for our valued ad-hoc Clients, all charged at our reasonable hourly rate. If we are needed to travel to site, then a straightforward mileage fee is charged.

Our engineers are experienced with a wide-ranging experience to resolve your IT issues, from networking to email formation, printer install to laptop repair.

IT Monitoring Contract

With the computer support contract from QLine IT, you can be assured that we are maintaining your entire infrastructure, monitoring for hardware and software issues. Our self-reporting software makes us aware as soon as a problem is detected, allowing us to act quickly and prevent expensive staff downtime.

As an IT support contract Client, you will receive priority 4-hour attention and discounted onsite labour rates, all whilst enjoying unlimited telephone and remote support.

Please get in touch if you have any questions on our IT Support Contracts.

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In accordance with GDPR legislation, we will use the data you have provided for the purposes of answering your enquiry only. In the event your enquiry requires QLine IT to undertake work, you will be issued with a Privacy Notice advising on how your data will be used and stored. If your enquiry does not lead to work for QLine IT, your data will be stored within our email system for a period of 12 months for reference purposes only. We will not use your details for any other purpose. QLine IT will NOT contact you once your enquiry is closed.

IMPORTANT

We offer repair to LAPTOPS, PC’S AND APPLE MACBOOKS / IMACS. We do NOT repair game consoles, tablets or mobile phones.

Important! In accordance with GDPR legislation, we will use the data you have provided for the purposes of answering your enquiry only. In the event your enquiry requires QLine IT to undertake work, you will be issued a Privacy Notice advising on how your data will be used and stored. If your enquiry does not lead to work for QLine IT, your data will be stored within our email system for a period of 12 months for reference purposes only. We will not use your details for any other purpose. QLine IT will NOT contact you once your enquiry is closed.