IT Support Contracts
QLine IT Support Contract
At QLine IT, we believe in fixing a problem before it costs you time and money, that’s why our IT support contract service constantly yet unobtrusively monitors your computers for issues and alerts us to anything that could potentially impact your business. Critical software and security updates are installed automatically at scheduled times to make sure you are fully protected with the least disruption possible.
Our leading-edge system allows us to offer unlimited remote assistance, UK wide.
Should you encounter network, hardware or email issues, all these and more can be resolved by our qualified engineers without having to arrange a call-out. For complete peace of mind however, all contact customers benefit from priority call-out status at a discounted rated.
We can provide complete support for businesses of any size, from just one laptop to networked workstations across multiple sites.
With the computer support contract from QLine IT, you can be assured that we are maintaining your entire infrastructure, monitoring for hardware and software issues. Our self-reporting software makes us aware as soon as a problem is detected, allowing us to act quickly and prevent expensive staff downtime.
As an IT support contract Client, you will receive priority 4-hour attention and discounted onsite labour rates, all whilst enjoying unlimited telephone and remote support.
Please get in touch if you have any questions on our IT Support Contracts.
Your QLine IT Support Contract includes:
- Silent 24/7 monitoring
- Weekly maintenance
- Active Virus / Malware scans
- Remote support
- Priority callout
- Backup confirmation
- Unlimited labour
IT Support Contract Pricing
| Number of Computers | Computer/month |
|---|---|
| 5-15 | £21.00 + VAT |
| 16-29 | £16.00 + VAT |
| 30+ | £12.00 + VAT |
