Due to a fire risk, HP has decided to recall many models of laptop. HP is currently advising, for affected models only, to download a software update that will switch off the battery charging option.
HP are listing the following models
ProBook
Zbook
X360
Pavillion
Envy
HP11
Mobile Think Client
To check your model, look on the underside of your laptop, and check the full list of affected models here (HP Website)
If you believe your model is affected, download the HP battery safety tool here.
For the full information on this recall, see links below:
https://www.which.co.uk/news/2019/03/hp-recalls-more-laptops-affected-by-battery-fire-risk/
https://batteryprogram687.ext.hp.com/en-GB/Home/ProgramSummary
Please do not hesitate in contacting PC Repair if you need assistance in this matter.
