About QLine IT
Honesty, personable & professional IT Support at a fair price
QLine IT is proud to provide residents and businesses of West Yorkshire with fast, efficient and great value computer and IT support.
Our team of qualified and experienced IT professionals have been providing computer IT support to a loyal customer base in Yorkshire for over 15 years. Our residential Client base is varied, from students to sole traders.
At QLine, we always aim to provide you with the very best service. This is evidenced by the fact that so much of our business is referred to us simply by word of mouth, from our satisfied customers. Google reviews are important to us as they confirm our work history and ethics and are written by existing Clients.
Customer service is the most important part of the QLine work ethic. We want our Client’s to be with us for the long term. In this current and post pandemic era, other companies see the customer as a hinderance. This is reflected in many ways. A lack of interest, poor support options, reliance on hidden terms and conditions etc etc. When a company does not even have a telephone number, why do they deserve custom?
We are proud to offer a personable yet professional IT support service. We take pride in the diversity of our Clients. Most importantly, we appreciate the simple fact that our Clients have chosen QLine IT for their IT support when there are so many competitors in the marketplace.
Honest IT with integrity
When you use QLine IT, you can be assured you will only receive the highest level of IT Support. Unlike some other computer companies, we offer straightforward advice without the need for “tech speak” and will always we ensure that you understand the work we are carrying out for you and why. Our labour rates are simple, and we will always try to accommodate your individual needs.
If you do a search for a computer company on search engines like Google, you’ll find many companies claiming to be experts. As an unregulated industry, many think because they have fixed computers for friends, the progression into business is automatic.
QLine has never followed this philosophy. We understand that a business is about reliability, accountability and professionalism. Repairing computers is just the trade, but we believe a combination of IT skills, good communication and excellent customer service have made us the successful business we are today.
We made it into the Three Best Rated for computer repair in Leeds. To get this rating we faced a rigorous 50-Point Inspection, which included local reviews, history, business standards, ratings, satisfaction, trust, price and our trading excellence.
The loyalty of our clients means the world to us
We have many loyal clients who have used QLine for many years and others that have transferred their custom from previous shop-based companies.
It’s very important to us that our clients can have absolute trust in our ability and the confidence to use our services for many years. IT is a fast-changing industry. Not only does the hardware change frequently but new software never stops. Some of these changes are not always for the good.
We deem it our responsibility to ensure our skills are up to date and that all staff are familiar with the latest news within the IT arena. Be it a Microsoft update, a SSD upgrade, providing the best, most up to date level of advice is our priority to ensure complete client satisfaction.