Home support, the QLine IT way

YOU are our priority

Here at QLine IT, we provide computer IT support in our own special way. Customer service is our highest priority. We ensure we get to the root of IT issues, and we always invoice correctly. We take pride in our reputation being amongst the best IT providers serving not only Leeds City but also surrounding areas such as Moortown, Alwoodley, Headingly, Hyde Park, Meanwood and Chapel Allerton. 

How important is IT support?

IT support is often considered non-essential; many people will neglect it for as long as their computer is working. But a computer, operating system (Windows or macOS ) and installed programs need updating regularly. Keeping your computer up to date ensures your online safety, the efficiency of your computer, and the security of your personal data. You may find this article interesting from Lifewire showing how often Windows updates itself.

IT Expert Support and Advice
IT Support in your home

Do you need IT support for a non-business PC?

The answer is yes. Keeping your computer maintained extends the life of your PC or laptop. When you get an annual MOT on your car, you know that not only is your car getting the legal checks, but the mechanic will advise you if there is anything wrong with your car. Likewise, a good IT support engineer will be able to confirm your computer is up to date with required security fixes, resolve any software issues, check the hardware is working as it should. These checks will help your PC, laptop or Mac run more efficiently, which could extend the life of the hardware.

Here at QLine IT, we can provide IT support in many ways

Not only can we provide maintenance support, either ad-hoc or via our maintenance support contract, but we can help with many other issues:

How long should a computer last?

This commonly asked question is not easy to answer. It all depends on how you utilize and maintain your IT hardware. Regular maintenance on the hardware and software of your computer definitely contribute to the life expectancy of a PC.

Physical maintenance of a PC such as cleaning the fans and renewing heat transfer compound (only to be undertaken by a trained IT technician) will help. These checks will help your PC, laptop or Mac run more efficiently, which could extend the life of the hardware. Gaming PCs generate more heat so regular maintenance is even more important. 

A laptop will have a shorter life than a PC tower as it is more likely to be dropped or damaged. In short, the more you look after a computer, the longer it will last.

Is my laptop / desktop worth repairing?

This depends on several factors. A good IT support company will be able to assess your hardware and guide you to a balanced decision taking many factors into account. At times, new computers can be in higher demand and inflated prices and therefore upgrading your existing computer may be more economically viable than under normal circumstances. Depending on the age of your hardware, it might be cheaper to repair a laptop, but more cost-effective to replace a desktop for a faster and more efficient model. Upgrading your computer to an SSD (Solid State Drive) will make it faster, quieter and extend its life. Apple products are slightly different due to Apple’s habit of making their latest OS only work on models of a certain age. Always check with your IT support company to find out your options.