Your computer is part of your everyday life, and from as little as £12 a month you can have peace of mind that your hardware is working efficiently. QLine IT can monitor your hardware and software, perform weekly scans, and ensure your computer is safe and well. QLine IT actively monitors and maintains your computer, unlike our competitors who charge a fee and only help when a problem occurs. This is all part of our home computer support.
At QLine IT, we understand that it doesn’t matter if you have just one laptop in your lounge or several computers in your garden shed or home office, you want the reassurance of business grade IT support for your personal PC or laptop.
QLine IT
Monitoring IT Support
£12
per month / per computer
Monitoring IT Support
At QLine IT, we understand that you may want the reassurance of business grade IT support for your home PC or home office.. It doesn’t matter if you have just one laptop in your lounge or several computers in your garden office, we want to provide that peace of mind.
That’s where our Remote Monitoring & Maintenance package can be the ideal solution. Using automated software, we can provide support from as little as £12 per month per computer. Our systems will monitor your computers, perform weekly maintenance without any disruption to the day to day running of your business and report any problems to you as soon as they occur. And if you need us to visit you on-site, you will receive a reduced labour rate.
Worry free for £12pcm
As a contract Client of QLine IT, you will enjoy much more than weekly IT support maintenance. Our staff are available to provide support in many areas, including daily backups, cloud storage, email setup and Office 365 provision.
We offer peace of mind so that no matter what your IT issue, you know there is a friendly voice at the end of the phone. Because we are monitoring your computer, we are already a step closer to resolving your issue. Your personal computer needs just as much maintenance and support as a computer in a workplace. Data such as photographs or home accounts can often be irreplaceable so knowing your computer is supported is crucial.
Our remote monitoring & PRIORITY maintenance service will provide you with many benefits, including:
Silent 24/7 remote monitoring
Weekly maintenance
Active virus / malware scans
Discounted Labour Rates
Backup Confirmation
Remote Support
QLine IT
Ad-Hoc IT Support
£60
per hour / minimum charge 1 hour
Professional IT Support
Do you need it?
The answer is yes. Keeping your computer maintained extends the life of your PC or laptop. When you get an annual MOT on your car, you know that not only is your car getting the legal checks, but the mechanic will advise you if there is anything wrong with your car.
Likewise, a good IT support engineer will be able to confirm your computer is up to date with required security fixes, resolve any software issues, check the hardware is working as it should. These checks will help your PC, laptop or Mac run more efficiently, which could extend the life of the hardware.
How long should a computer last?
This commonly asked question is not easy to answer. It all depends on how you utilize and maintain your IT hardware. Regular maintenance on the hardware and software of your computer definitely contribute to the life expectancy of a PC.
Physical maintenance of a PC such as cleaning the fans and renewing heat transfer compound (only to be undertaken by a trained IT technician) will help. These checks will help your PC, laptop or Mac run more efficiently, which could extend the life of the hardware. Gaming PCs generate more heat so regular maintenance is even more important.
A laptop will have a shorter life than a PC tower as it is more likely to be dropped or damaged. In short, the more you look after a computer, the longer it will last.
Is my laptop / desktop worth repairing?
This depends on several factors. A professional IT support company will be able to assess your hardware and guide you to a balanced decision, taking many factors into account. At times, new computers can be in higher demand and inflated prices and therefore upgrading your existing computer may be more economically viable than under normal circumstances.
Depending on the age of your hardware, it might be cheaper to repair a laptop, but more cost-effective to replace a desktop for a faster and more efficient model. Upgrading your computer to an SSD (Solid State Drive) will make it faster, quieter and extend its life. Apple products are slightly different due to Apple’s habit of making their latest OS only work on models of a certain age. Always check with your IT support company to find out your option.
We are proud to provide comprehensive and ad-hoc maintenance support to clients throughout the UK:
Email / domain setup
Backup Solutions
Anti Virus Management
Hard Drive / SSD Removal
Computer Setup
PC Maintenance
Maintenance Contracts: starting from £12pcm
We think this is a small cost to ensure the safety and efficiency of your computer. A regularly maintained computer will last longer and work quicker. We can send you weekly reports of the threads found by your anti-virus software, of the results of your weekly maintenance scan, and of the status of your off-site backups (if you chose this option). QLine IT work hard for the monthly maintenance fee.
In addition to the below benefits, QLine IT will ensure your computer is safe and has the latest software installed. As and when important issues occur, we will send you updated emails warning of the latest virus infections, email scams, Microsoft updates and much more. If you are looking for peace of mind, contact us today.
IT Support: what’s included?
Our remote monitoring & maintenance IT Support service will provide you with many benefits:
24/7 Monitoring – 365 days a year.
Whenever your computer is on, our system will monitor temperatures, hard drive capacity, CPU / RAM usage, unusual internet activity and other potential issues. If an issue is found, we will receive a report and we can then act proactively to minimise your downtime.
Remote IT Support – we can help with any problems that arise.
Even though your computer will be 24/7 monitored, there are times when you might need extra assistance. We will be able to remotely access your PC and assist with any problems you might have. This is much more cost effective than a physical site visit.
Active Virus and Malware Scans – keeping your software up to date.
It is imperative that your anti-virus (Webroot only) and malware software is up to date and fully active. We will ensure your computer is always fully protected.
Discounted Labour Rates – for any time we need to come to you.
If you require attendance at your home / business, or if you need any remote work undertaken, we will discount our usual labour rate.
Weekly Maintenance – keep running your computer at optimum performance.
The more frequently your computer is maintained, the more efficiently it will run and the less likely you are to require a full system format. We will run 10 different maintenance scripts every week. These will run in the background and will not stop you from working. We will send a report each week to confirm any issues found.
Priority Call Out – Putting you first!
As a valued contract client, we will provide you with a priority call-out service if needed. This means we will endeavour to attend within 24 hours (usually sooner). We do not charge any extra for the priority call-out, just our guaranteed discounted rate as always.
Backup Confirmation – keeping your data safe.
Finally, with your smoothly running computer, you will need to know your data is safe and backed up. Our monitoring system will ensure that your backup is working and effective. If you do not have a backup, we can provide this additional service.
Best Value – just £12 per month
Our unique service starts at just £12.00 per computer, per month. Get in touch and speak to our friendly experts today.
Focussed Support
Over 65's
We understand the older generation are as keen to use the latest tech as the youth of today. We offer dedicated IT support to senior Clients.
LGBTQ+
Recognised throughout the UK as discreet, confidential and friendly, QLine deliver a professional IT service for the gay community.
