Childrens Homes IT Support
QLine IT specialises in providing IT support to children’s homes and has extensive knowledge in this sector. Our children’s homes’ IT solutions are streamlined to ensure compliance with OFSTED and the Scottish Care Inspectorate.
Looking after a young person within a children’s home is a massive undertaking, and the legislation requires strict training for our Clients and QLine IT staff. We understand the critical importance of protecting a young person’s data.
Our services include:
Hardware Provision
Encrypted Emails
Internet Filtering
Secure WIFI
Mobile Phone MDM
IT Asset Management
Hardware Provision
Laptops, mobiles, Wi-Fi adapters, monitors, desktop towers—hardware purchasing is a crucial aspect of any business, particularly in the care environment.
Yet, choosing the right hardware can be a challenge. From understanding specifications to meeting daily usage requirements, and even ensuring the ability to restrict access for a Young Person, there are many factors to take into account.
This is where we come in. We actively streamline the purchasing process, making sure every decision is not only cost-effective but also fully compatible with your company’s existing devices.
Encrypted Emails
More so than in many other industries, securing emails and ensuring they are virus-free is a top priority in children’s homes. Emails often contain highly sensitive data about a Young Person, such as medical records or social services reports.
In fact, children’s homes need to communicate with social workers and local authorities on a daily basis. For this reason, encrypted Microsoft emails provide the only safe and secure method for sending such information.
Additionally, sending an encrypted email is simple and straightforward through Microsoft Outlook.
Internet Filtering and Reporting
When a Young Person comes to live at a children’s home, there may be court-mandated instructions, or the risk assessment files may highlight the need to restrict internet access. This might involve something as simple as blocking Facebook or preventing access to age-inappropriate websites.
But can your current IT company effectively limit access on all, or just some, of the devices in each home? Click here to discover how QLine IT can actively protect your Young People.
Secure WIFI
Every Young Person requires Internet access tailored to their history and court order. To meet this need, QLine IT has implemented individual Wi-Fi networks for each Young Person in every children’s home.
These networks are not only filtered for safety, but they are also personalized based on specific requests, ensuring secure and customized access for each individual.
Mobile Phone MDM
A Young Person is not always aware of the dangers of chat rooms, social media sites or even general internet browsing.
Using our specialist software, we can monitor mobile phones and tablets, restricting access to the operating system such as “settings”.
IT Asset Management
From our extensive experience, we know that many of our Clients often struggle with tracking IT assets within their companies. In many cases, when staff members leave, hardware is either passed on to new employees or, in some instances, it simply “disappears.”
To address this issue, QLine IT actively monitors every piece of IT hardware in our Clients’ infrastructure in real time. For instance, if a mobile phone or laptop hasn’t been used within a pre-agreed time frame, QLine IT will instantly alert the Client.
As a result, if your accountant requests an up-to-date asset inventory, can you confidently provide the answer?
IT Solutions
Protect your Children’s Home with professionally managed IT Support, ensure that both your staff and children are operating best practices.
We are the Specialists in Children’s Homes for IT Support/Solutions
At QLine IT, we truly understand the ins and outs of providing IT support to the childcare sector. Whether you manage just one children’s home or a hundred, our tailored solutions will help your business meet critical compliance requirements.
We take pride in working with childcare providers, finding IT solutions for the unique challenges this essential industry presents.
Moreover, our solutions are not only cost-effective but also adaptable to fit the specific needs of your home. Additionally, every single member of our team, (yes, even the cleaners), has undergone enhanced DBS checks to ensure the highest standards of safety and security.
We have strict policies in place to safeguard your data, and all staff receive regular training on GDPR and data security to ensure compliance.
In addition, we can collaborate with your current IT provider if they are not offering one of the specific services listed above. However, if you’re looking for a complete IT solution, feel free to contact us today.
Case Study – Children’s Home