Professional IT Support
QLine IT
Professional IT Support for both business and personal clients right across the UK. We are known to provide a fast, friendly and responsive IT Support service where our customer focus is unmatched.
Relations
We believe building a long-term relationship with our Clients is the success to our business and the reason why we retain our Clients business year on year.
Scalable
Our professional IT Support services businesses of all sizes, from sole traders to nationwide companies. We offer a scalable fee structure to suit individual requirements.
Standards
By always approaching IT systems with the aim of keeping things simple and only supplying hardware with proven reliability, QLine IT Clients always enjoy service of the highest standard.
Efficiency
Our aim is to ensure the efficient running of your computers and network 100% of the time. Our monitoring software constantly ensures the minimum of downtime to the end user.
Discretion
Our aim is to ensure the efficient running of your computers and network 100% of the time. Our monitoring software constantly ensures the minimum of downtime to the end user.
Fast
Our aim is to ensure the efficient running of your computers and network 100% of the time. Our monitoring software constantly ensures the minimum of downtime to the end user.
Business IT Support
In line with our proactive approach, we prioritise prevention over reaction.
IT Services
Nationwide IT Support
Bespoke IT Contracts
Backup Solutions
Office 365, Microsoft Exchange & Domains
Managed Antivirus
Cloud Migration
WFH Configuration
30 Minute Response Time
Personal IT Service
A regularly maintained computer will last longer and work quicker.
IT Support
Computer Maintenance
Cloud Backup Solutions
New PC Setup
Secure Hard Drive Removal
Virus/Malware Removal
Remote Assistance
Home Visits
Windows 10/Mac OS Installation
Professional IT Support
What can you expect from QLine IT?
Choose your support:
Business IT Support
QLine IT Support firmly believes that our commitment, combined with excellent nationwide IT support, drives our success. Moreover, our customer care and experience are key to building our reputation.
Our parent company, PC Repair Leeds LTD, has grown into a respected residential IT support company. Additionally, we focus on forging lasting client relationships. As a result, clients can confidently rely on us for any requirement.
You are never just a number.
We support the IT infrastructure of several nationwide businesses. Each has specific needs, but we always aim to simplify IT systems and offer reliable hardware. This ensures QLine IT delivers services of the highest standard.
Since its founding in 2011, PC Repair Leeds LTD t/a QLine IT has grown steadily. We now proudly serve over 2,500 clients and handle approximately 150 support requests weekly.
With our dedication to keeping your computers running smoothly, and requiring minimal effort on your part, you’re fully supported. Additionally, our flexible, sophisticated remote service allows our expert engineers to assist you within seconds. Therefore, you can be confident that we have you covered for any situation.
Furthermore, at QLine IT, we firmly believe in the principle, “the customer pays the wages.” Thus, we always aim to surpass our clients’ expectations in customer service and professionalism.
Moreover, in line with UK legislation, all QLine IT employees hold enhanced DBS status. As a result, they are trained to the highest standards. We believe in offering a 30-minute response time. Additionally, politeness and being personable in business are essential to us.
Indeed, our Google reviews confirm our commitment to putting the client first.
Personal IT Support
QLine IT is proud to provide residents and businesses of West Yorkshire with fast, efficient, and high-value personal IT support.
Our team of qualified and experienced IT professionals have been providing computer IT for over 15 years. We support Clients in our home city of Leeds and throughout the UK. Our personal Client base is varied, from homeowners, students to sole traders.
At QLine IT, we always aim to provide you with the best service. This is evidenced by the fact that so much of our business is referred to us simply by word of mouth from satisfied customers. Google reviews are important to us as they confirm our work history and ethics and are written by existing Clients.
Customer service is the most essential part of the QLine IT work ethic. We want our Client’s to be with us for the long term. We are proud to offer a personable yet professional IT support service. We take pride in the diversity of our Clients. Most importantly, we appreciate that our Clients have chosen QLine IT for their IT support when there are so many competitors in the marketplace.
Honest IT with integrity
When you use QLine IT, you can be assured you will only receive the highest level of IT support. Unlike some computer companies, we offer straightforward advice without the need for “tech speak” and will always ensure that you understand the work we are doing for you and why. Our labour rates are simple, and we will always try to accommodate your needs.
If you search for a computer company on a search engine such as Google, you’ll find many companies claiming to be experts. As an unregulated industry, many think the progression into business is automatic because they have fixed computers for friends.
QLine IT has never followed this philosophy. We understand that a business is about reliability, accountability and professionalism. Repairing computers is just the trade, but combining IT skills, good communication and excellent customer service has made us the successful business we are today.
Business Reviews
We take great pride in the commercial relations we hold with our UK clients. Their testament of our quality service and personal approach is recognised internally as the best foundation for our company to grow.
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Cloud RX
"QLine IT are a fantastic company to work with, they provide quick and efficient technical support, all advisors are extremely friendly and happy to help with any queries we have. We would highly recommend using QLine as your IT support partner."
Harp Chartered Surveyors
"Carl and his team are ace! We have used them for a decade, and they have always been quick, informative and accurate."
Extract Filtration Solutions
"We have been impressed since day one with the responsiveness, knowledge and proactivity shown by Q Line IT. They handle multiple projects simultaneously and are using their knowledge to constantly enhance, improve and secure our IT infrastructure."
Ideal Furniture
"Great service provided by the team at Q Line, always on hand to assist!"
Pharmacy Plus Health
"Their flexibility, advice and tailored solutions have been invaluable to our business and thoroughly support us through our bespoke hardware and software requirements. All team members are friendly at all times, and we truly value the partnership we have with Q Line IT."
IseePR Ltd
"We have partnered with QLine for a number of years and have always been impressed by their responsiveness and first class customer service."
Pebbles Care Ltd
"I am consistently impressed with QLine IT’s quick response time and technical know how. The team are exceptionally helpful and take their time to chat through any issues to ensure we always receive a first class service. A fantastic company to work with."
Purechem Ltd
"They always fix the problem quickly. Qline IT Area first class company to deal with."
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Client Loyalty
The loyalty of our clients means the world to us. Many loyal clients have used QLine IT for years and others have transferred their custom from previous shop-based companies.
It’s essential to us that our clients have absolute trust in our ability and the confidence to use our services for many years. IT is a fast-changing industry. Not only does the hardware change frequently, but new software never stops. Some of these changes are not always for the good.
It is our responsibility to ensure our skills are up to date and that all staff are familiar with the latest news within the IT arena. Be it a Microsoft update an SSD upgrade, providing the best or simply offering most up-to-date professional advice is our priority to ensure complete client satisfaction.
