Premium IT Support

Business IT Support

Local and National

Business IT Support across the UK

Welcome to straightforward, managed business IT Support with contracts starting from £90/month for 5 computers

We look forward to working with you and your business.

Proactive, Professional Business IT Support

Welcome to the home of professional personalised UK-wide business IT support. If you are in need of Managed IT support, network maintenance or nationwide technical cover for your offices. Please check out the complete list of services we offer.

We provide only the highest level of customer care, our aim is to not only resolve your business IT issues, but to surpass your expectations. In order to let you concentrate on productivity, we keep our processes firmly in the background so that all your monitored systems run efficiently without you worrying about staff downtime, GDPR breaches or network faults.

We work on the basis that proactivity is better than reactivity. Our weekly silent maintenance will ensure your computers are always up to date with the latest software revisions. Our 24/7 monitoring system will let us know if an IT issue is detected, helping resolve the problem before the Client is aware of it.

Business IT support is what we know and stick to. We do not “dabble” in other areas of IT. If you need a website building or an iPhone screen repaired, we can point you to one of our specialist partners, but our core strength is business IT support. We are computer engineers, here to maintain your IT infrastructure, to provide hardware solutions and give sound advice.

QLine IT is a fully qualified MSP (managed service provider) with expert knowledge in our field. Straight talking and to the point, we aim to simplify the tech jargon so common in our industry. Using specialist software, we can ensure your infrastructure is efficient, down time is minimised and your network and data are safe.

We enjoy the diversity of our industry, providing support for many different business types ranging in size from sole traders to nationwide companies and our competitive charges are reflective of this. From accountants to signwriters, children’s homes to glass manufacturers, dentists to doctors’ surgeries. Over the years we have gained valuable experience with industry specialist software, enabling us to provide excellent business IT support.

Above all, we are here to help. This is not simple “lip service” like many other companies offer. Here at QLine IT, we provide easy contact methods such as phone and email. We do not hide behind ticket systems. We have an address you can come and visit or you can call and speak to a real live human being!

How we can help

Bespoke Business IT Support Contracts

Ensure that your business is covered for every eventuality! Our bespoke support contracts give the assurance of our remote monitoring system in addition to unlimited telephone and real-time remote support that’s always just a click away. As a support contract Client, you’ll receive prompt assistance with any business IT issues you experience and a reduced labour rate should an on-site call out be required.

Security & GDPR

GDPR replaces the Data Protection Act with updates focused on your customer’s personal data. The entire GDPR act is 261 pages long but we can ensure you remain 100% compliant and avoid the large fines a data loss entails. Our Cyber Essentials accredited guidance and procedures can be followed by any business large or small and targets improving internal procedures, IT security and hardware monitoring.

Office 365, Exchange and Domains

Microsoft Exchange (as it is more commonly known) is the highest level of email protocol. Whatever the specifics of your business email requirements, Exchange will provide you with a professional solution, featuring built-in safeguards for spam, malware and phishing threats. Alongside exchange we offer product licenses for the Office suite which includes Word, Excel, Outlook, SharePoint, OneDrive and more. If you are looking to switch email provider to a much more reliable service, feel free to get in touch.

Backup and Sync

How data backup and secure data storage is undertaken in your home or office should be of prime importance as it is here that most instances of data loss occur. We can help ensure that your staff only have access to the files they require, that your storage systems are encrypted and you have a common sense policy in place to remain GDPR compliant. Ask yourself how you would react if you lost all your data tomorrow, we can help you to mitigate any risks today.

VoIP and Internet

VoIP or Voice over Internet Protocol, is now used by the majority of businesses as their chosen phone system. A traditional phone system works directly through the phone line and is provided by the line provider. VoIP works via your router and uses the internet and allows the business to choose any provider. Your staff can work in any location with an internet connection, keeping your business operational through any challenges that lay ahead.

New Business Startup?

If you need help setting up a new business IT system, then QLine IT can help. Do you really want mycompany@gmail.com or do you want a professional email address? We can assist with domain and email setup, new hardware implementation, GDPR compliance, sourcing the correct software for your business plus many other solutions. Do you need help with networking infrastructure, printers, mobile MDM, or VoIP systems? We are here to help.

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In accordance with GDPR legislation, we will use the data you have provided for the purposes of answering your enquiry only. In the event your enquiry requires QLine IT to undertake work, you will be issued with a Privacy Notice advising on how your data will be used and stored. If your enquiry does not lead to work for QLine IT, your data will be stored within our email system for a period of 12 months for reference purposes only. We will not use your details for any other purpose. QLine IT will NOT contact you once your enquiry is closed.

IMPORTANT

We offer repair to LAPTOPS, PC’S AND APPLE MACBOOKS / IMACS. We do NOT repair game consoles, tablets or mobile phones.

Important! In accordance with GDPR legislation, we will use the data you have provided for the purposes of answering your enquiry only. In the event your enquiry requires QLine IT to undertake work, you will be issued a Privacy Notice advising on how your data will be used and stored. If your enquiry does not lead to work for QLine IT, your data will be stored within our email system for a period of 12 months for reference purposes only. We will not use your details for any other purpose. QLine IT will NOT contact you once your enquiry is closed.