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Hardware Security

Most company data is now reached through laptops, phones and tablets rather than an office server. Securing those devices is one of the cheapest and most effective ways to protect it.

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Files live in SharePoint, Teams or Dropbox, and staff reach them from whatever device is to hand. That means the security of each device, and of the software running on it, matters as much as the security of the data itself.

Most of the measures below cost little or nothing. They are settings and policies rather than expensive equipment.

How to secure business devices

Encryption

So a lost laptop or phone is lost hardware, not a data breach.

Two-factor authentication

Use an authenticator app; SMS codes can be intercepted by SIM-swapping.

A password manager

Long, unique passwords for every account, without anyone having to remember them.

Mobile device management

Control apps, websites and settings on company phones, and wipe them if lost. Around £4 a device a month.

Access by role

Finance data for finance staff and directors, not everyone.

Physical security

Locks, secure storage and an up-to-date record of every device.

Laptop secured to an office desk with a cable lock beside a locked server cabinet

Passwords: current advice

The UK's National Cyber Security Centre recommends long passwords, such as three random words, and a different password for every account. Forcing staff to change passwords every few months is no longer recommended, because it leads to weaker, predictable passwords; change one when there is a reason to think it has been exposed. A business password manager makes unique passwords practical for everyone.

Two-factor authentication

Two-factor authentication (2FA) adds a second check after the password. Use an authenticator app such as Microsoft Authenticator rather than text messages, which can be intercepted. Any online service that holds business data should offer 2FA; if it does not, think hard before using it.

Encryption

Most modern laptops and phones include encryption. It needs to be switched on and managed, with the recovery keys stored safely. If an encrypted, password-protected device is lost, the risk to the data is usually low, which matters when deciding whether a loss must be reported to the ICO.

Questions we're asked

Should staff change their passwords regularly?

Not on a fixed schedule. Current NCSC advice is long, unique passwords, a password manager and two-factor authentication, with a change when a password may have been exposed.

Is SMS two-factor authentication safe?

It is better than nothing, but an authenticator app is safer because text messages can be intercepted through SIM-swapping.

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