Outsourced IT Support
Your entire IT department, for a fixed monthly fee. QLine IT provides fully outsourced IT support for UK small and medium businesses — monitoring, helpdesk, security, Microsoft 365 and strategy — from £115/month for 5 computers. Based in Leeds, supporting clients nationwide for over 25 years.
Call us: 0113 8000 192
What does outsourced IT support include?
When you outsource your IT to QLine, we become your IT department. That means everything an in-house team would do — without the salary, holidays, sick days or recruitment headaches:
- Proactive monitoring and patching — every device watched, updates applied before they become problems.
- Unlimited remote helpdesk — one number for your whole team, most fixes started within minutes.
- Cyber security and GDPR compliance — aligned with Cyber Essentials, which we hold at Plus level ourselves. → our security services
- Microsoft 365 administration — licences, mailboxes, SharePoint, Teams, OneDrive.
- Backup and disaster recovery — encrypted, tested, documented.
- Hardware lifecycle — supply, setup, warranty and disposal.
- IT strategy — quarterly reviews so your IT plans match your business plans.
Outsourced vs in-house: the honest maths
A junior in-house IT person costs £28,000+ a year before employer costs — and they can’t be in two places, and they take holidays. Outsourcing to QLine typically costs a fraction of one salary, and you get a whole team: helpdesk cover, a security specialist, Microsoft expertise and senior advice when you need it. For most businesses under 100 staff, outsourced IT support is simply better value — and if you already have an IT person, we offer co-managed IT that backs them up rather than replaces them.
Who we support
We provide outsourced IT for offices and professional services across the UK, with deep specialisms in children’s homes (OFSTED-aligned, nationwide), pharmacies and start-ups. Local to Yorkshire? See our IT support in Leeds.
Switching is easier than you think
Moving from an in-house arrangement or another provider takes most of our clients under two weeks: we document everything, take over licences, domains and passwords, run in parallel during handover, and deal with your outgoing provider directly if you would rather not. No downtime, no drama.
What our clients say
We hold a 4.8-star rating from 165 Google reviews. A few recent ones:
QLine have provided our IT services since 2020. They respond quickly and efficiently. Advice is always given with our best interests in mind.
Gold standard service! I can’t praise QLine IT highly enough.
Frequently asked questions
How much does outsourced IT support cost?
Our outsourced IT contracts start at £115 per month for 5 computers, including monitoring, patching and unlimited remote helpdesk. Larger networks are priced per device with a fixed monthly quote — typically a fraction of the cost of one in-house IT salary.
What is the difference between outsourced and managed IT support?
They largely overlap. Outsourcing means handing your IT function to an external partner; managed IT support is how that partner delivers it — proactive monitoring and maintenance for a fixed fee. With QLine you get both: we are your outsourced IT department, delivered as a managed service.
Can you replace our in-house IT person?
We can fully replace an in-house function, or work alongside your existing IT person in a co-managed arrangement — we take on monitoring, security and the heavy lifting while they keep day-to-day ownership.
Do we need to be in Leeds?
No. We are Leeds-based and support clients across the UK — outsourced IT is remote-first by nature, and we travel for on-site projects. Our children’s homes clients span England and Scotland.
How quickly can you take over our IT?
Most handovers complete within two weeks, running in parallel with your existing arrangement so there is no gap and no downtime.
Ready to stop worrying about IT?
Tell us how your IT runs today and we will give you an honest assessment and a fixed quote — no obligation, no jargon.
Phone: 0113 8000 192