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Business IT

Business 4G Internet Backup

When your broadband fails, a 4G connection takes over automatically, usually within 60 seconds, so card machines, phones and cloud software keep working.

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Almost everything a business uses now depends on the internet: card machines, VoIP phones, CCTV, alarms and most software, which runs in a web browser. When the line goes down, the business stops.

Our 4G backup uses Teltonika routers that sit alongside your existing fibre or broadband. If the main connection fails, the router switches to 4G on its own, and switches back when the line returns. Add an uninterruptible power supply (UPS) and you stay online through short power cuts too.

What keeps working on 4G backup

Card machines and EPOS

Keep taking payments when the line is down.

VoIP phones

Calls in and out carry on.

Cloud software

Browser-based systems, including NHS pharmacy systems, stay reachable.

CCTV and alarms

Monitoring and alerts keep reaching you.

Teltonika router providing 4G internet failover

Who needs internet backup?

Any business that stops when the internet stops. For some it is more than lost time: a pharmacy that cannot reach its dispensing system may not meet its licence obligations, and a children's home relies on its connection for safeguarding systems. We fit 4G backup for children's homes, pharmacies, accountants, shops and offices.

It also works as a primary connection where fibre is poor or for anything that moves, such as a mobile office or a food truck.

Cost

A commercial 4G router starts from £150, and running costs start from £5 a month. Installation does not affect your existing set-up.

Questions we're asked

How quickly does 4G backup take over?

Usually within 60 seconds of the main line going down, automatically.

Do we need to change our broadband provider?

No. The 4G router works alongside your existing fibre or broadband.

Can the 4G connection keep a fixed IP address?

Yes, using a VPN, which is how we keep pharmacies connected to NHS systems that require a fixed IP address.

Tell us what you need

Tell us about your premises and how many people you have. We will recommend what is worth doing and give you a price before anything starts.

Get a fixed price