Built by the QLine IT team: over 25 years in IT, supporting children's homes for more than tenPrecinct Care 0330 520 4884

Precinct Care

Incident recording and follow-up for children's homes

One entry fills every record that needs it. The regulation 35 steps and every follow-up action are set with an owner and a deadline, and the incident stays open until the manager signs it off.

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Regulation 35 of the Children's Homes (England) Regulations 2015 sets out what must happen after a restraint: a record within 24 hours, the registered person speaking to the staff involved and signing within 48 hours, and the child given the chance to talk about it within 5 days.

In Precinct Care, staff choose what kind of incident it was, such as a restraint, a child-on-child incident, an allegation or online harm, and say what happened. As they type, the form shows which records this one entry will fill and which follow-up actions it will set. Saving starts the clock.

Where we are: Precinct Care is in final development, shaped with registered managers, Responsible Individuals and Reg 44 independent persons. We are booking demonstrations now and taking a small number of pilot homes. The snippets on this page are from the working system, filled with made-up people and records.

What Precinct Care records

One entry, every record

The incident log, restraint record, chronology, daily log, safeguarding concern and risk register, filled from one form.

Follow-up actions set for you

Each action goes into that person's tasks with a reminder the day before and on the day.

Incidents

What happened, who was involved, and what was done, linked to the young person's daily log.

Restraint records

The hold used, how long, who was involved and any injuries, as a separate record.

Manager review

A countdown on the young person's file and the manager's dashboard until the review is signed.

The young person's view

The talk with the young person is recorded, in their own words if they want.

Reg 40 notifications

Serious events to notify Ofsted are tracked, so none is missed.

Restorative approaches

Natural consequences agreed with the young person, and restorative conversations, recorded alongside.

Child-on-child incidents

Recorded on both files, with each file naming the other child by initials only.

Incident follow-up in Precinct Care, with each action, its owner and its deadline

Every action tracked to sign-off

After a restraint, for example, Precinct Care sets the record within 24 hours, the social worker told, the manager's review within 48 hours, a staff debrief, a talk with the young person in their own words within 5 days, and an early review of their behaviour support plan. Each one has a named person and a date.

If an action is missed, the registered manager is told, then the area manager the next day. The incident closes only when every action is done and the manager has signed. It is kept with every action, for the Reg 44 independent person and Ofsted.

What do I do now? in Precinct Care: one-tap flowcharts for disclosures, missing, restraint, medication errors and notifications

What do I do now?

Every policy has a flowchart, one tap away from any screen: a child has told me something, a young person is missing, I've had to hold a young person, there's been a medication error, or does this need a notification?

Precinct Care showing a restraint record awaiting manager review with 19 hours left

Nothing slips past the 48 hours

The young person's file shows a banner until each step is done, for example: restraint on 17 Oct needs manager review within 48 hours (19 hours left). The area manager sees every open restraint review across their homes.

Restraints and incidents are counted in the Reg 44 visit pack and the Ofsted inspection pack.

Rules for supported accommodation in Precinct Care: restraint only to prevent injury, reg 22 timescales and reg 27 notifications

Other services, other rules

Restraint is not expected in supported accommodation, so any use is recorded and reviewed. In adult services it is only lawful under the Mental Capacity Act, and is recorded as restrictive practice. In Scotland the Care Inspectorate eForms apply: restrictive practice within 24 hours and incidents within 48 hours.

See Precinct Care for yourself

Book a 30-minute demonstration. We'll show you the screens your staff, managers and inspectors would use.

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