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Precinct Care

Security and data protection in Precinct Care

Children's records are some of the most sensitive data there is. Precinct Care only opens on registered devices, uses faces instead of passwords, and records everything.

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Precinct Care is built by QLine IT, a managed IT and cybersecurity company whose staff are all enhanced-DBS checked. We look after the networks and devices of children's homes already, and Precinct Care is designed around the same controls.

Where we are: Precinct Care is in final development, shaped with registered managers, Responsible Individuals and Reg 44 visitors. We are booking demonstrations now and taking a small number of pilot homes. The snippets on this page are from the working system, filled with made-up people and records.

How records are protected

Registered devices only

Precinct Care only opens on devices the provider owns and has registered. Personal phones and home computers are refused, even with the right details.

No passwords to share

Staff sign in and sign records with their face or fingerprint, so a colleague can't sign for them.

Encrypted, screen-locked devices

New devices must be encrypted and screen-locked before they are enrolled. Lost devices can be removed and wiped.

Access by role and home

Care workers see the young people in their homes. HR records and the audit trail are for managers.

An audit trail nobody can edit

Every sign-in, record opened and entry created, changed or synced. Nothing can be deleted, including by managers.

Visitors who leave no trace

Inspectors and Reg 44 visitors get read-only, time-limited access with one-time codes and a watermark.

Precinct Care audit trail across a group of children's homes

Every attempt is recorded

The audit trail shows who did what, where, and on which device, across all of a provider's homes. Failed sign-ins and blocked attempts, such as someone trying to open a page outside their access, are flagged.

Registered devices in Precinct Care with a refused unknown PC

Registered devices

Managers see every registered tablet, laptop and phone, who last used it and when. A device can be removed and wiped in one step. A sign-in from an unknown computer is refused and logged.

Records kept for the right time

Retention is set by the provider's policy, following the regulations for each service. For example, adult care records are kept for 8 years after care ends, following NHS records guidance. Children's records are kept for the longer periods their regulations require.

See Precinct Care for yourself

Book a 30-minute demonstration. We'll show you the screens your staff, managers and inspectors would use.

Book a demo