Precinct Care
Children's home software that changes when you ask
Ask for a change and most are made within 24 hours. Ask any question of your records and get the answer. Built by a team with over 25 years in IT, for one fixed price per home.
Precinct Care is children's home software from QLine IT and our sister company Precinct Software Ltd: one system for recording and managing residential childcare. It is built first for children's homes in England, Scotland and Wales, and works for supported accommodation for 16 and 17 year olds and adult care registered with CQC.
Staff write logs by typing or speaking, and sign every entry with their face or fingerprint. Managers see what needs doing across their homes. Inspectors and Reg 44 independent persons get read-only access that is recorded page by page. Nothing is typed twice and nothing can be deleted.
Where we are: Precinct Care is running on UK servers and we are taking a small number of founding homes, who get the first three months free while we set it up around them. It was shaped with registered managers, Responsible Individuals and Reg 44 independent persons. The snippets on this page are from the working system, filled with made-up people and records.
See Precinct Care in two minutes
A quick look round the working system: the area manager's dashboard, a young person's file, writing a daily log, safeguarding, the Quality Standards, read-only access for Ofsted, missing person profiles, the audit trail and the young people's app.
Pressing play loads the video from YouTube. Everything shown is demo data: the homes, staff and young people are made up.
What Precinct Care does
Young people's files
Need-to-know details first: allergies, risks, what upsets them and what helps, then contacts, plans, health, education and a chronology built automatically.
Daily logs, spoken or typed
Speak instead of typing, hear it read back and check spelling. Built with staff with dyslexia in mind, and it keeps working offline.
Reg 44 visits
A visit pack for the independent person, a one-day pass on the home's tablet, report upload and the manager's response to every recommendation.
Ofsted inspection access
Give an inspector read-only access for the inspection days, with their name on every page and every page they open recorded.
Missing person profiles
Kept ready in advance in the Philomena Protocol format, with a description, photo, places they may go and who they may be with.
Safeguarding dashboard
Concerns raised from any shift, triaged by the DSL, with a step-by-step flowchart and patterns spotted across the records.
Risk register
Every risk scored, owned and reviewed on time, with a risk map for the Responsible Individual.
Incident follow-up
One entry fills every record it needs, and each follow-up action is tracked to the manager's sign-off.
Reports and Quality Standards
Ready-made and custom reports, emailed on a schedule, and every record matched to the nine Quality Standards.
Policies, read and signed
Templates written to the regulations, adapted for your homes and signed by staff, with every version kept.
Shift handover and calendar
A handover built from the day's records, and a home calendar that fills itself.
The young person's own app
Their goals, points, plans in plain words to read and sign, a memory book, and texts from the home's own number.
Clocking in and timesheets
Clock-ins checked by location, the home's own Wi-Fi and Face ID, feeding approved hours straight to payroll.
Training that chases itself
A live training matrix. When a course is missing or due within 30 days, the person is given it automatically.
Medication records
Doses given with two signatures for controlled drugs, refusals and PRN reasons, and missed doses texted to the manager.
Supported accommodation and adult care
The words, forms and rules change with the service: the 2023 supported accommodation regulations, or CQC with the Mental Capacity Act.
Referrals and matching
Every referral in one list, an impact risk assessment for the young people already there, and the file made when the offer is accepted.
Speak up and staff wellbeing
Whistleblowing that goes round the person involved, a private place to talk after a hard shift, and "you said, we did".
Precinct Receptionist
An AI receptionist that answers your phone and website chat, books visits and puts urgent calls through. In pilot testing.
Switching to Precinct Care
Bring records from another system, spreadsheets or paper. Precinct sorts them and asks only about what it isn't sure of.
Secure by design
Only registered devices, no passwords to share, and an audit trail that even managers cannot edit.
Three promises other systems don't make
Most care software is built once and sold to thousands of homes, and your requests join a queue. Precinct Care is built differently.
You ask. We build it.
Tell us what your home needs: a new form, a report, a change to how something works. Our developers are in Leeds, and most changes are made within 24 hours (working days, not weekends or bank holidays).
If it's recorded, you can report on it
Ask "how many missing episodes in March, and on which shifts?" and get the answer and the records behind it. No exports, no spreadsheets, no waiting for a supplier to build a report.
Safe by design, because that's where we started
We've spent over 25 years in IT, and more than ten protecting children's homes' networks, devices and filtering. Registered devices, Face ID instead of shared passwords, AI kept in London, and an audit trail nobody can edit.
Precinct Care compared with typical care systems
What registered managers tell us, and say publicly, about the systems they use now.
| Typical care system | Precinct Care | |
|---|---|---|
| Asking for a change | Added to a product roadmap: months, or never | Most changes made within 24 hours, on working days |
| Reports | A fixed set of reports; anything else means exporting to Excel | Ask any question of your records in plain English |
| Price | Per bed, per user or per module, with extras for reporting | One price per home, with every feature we've built included. Bigger features built just for you are quoted once, never added to your monthly bill |
| Getting started | Set up as supplied, and your home adapts to the software | 3 months free while we set the system up around your home, then a 12-month contract |
| Signing in | Shared logins and passwords on the office PC | Face ID on registered devices: nobody can sign as someone else |
| Poor Wi-Fi | Notes lost when the app fails to sync | Phones keep recording offline and send when back online |
| Support | Ticket portals and call queues | Problems treated as urgent and fixed the same day wherever possible, by a Leeds team who already look after care homes' IT |
| Who sees your records | Support staff with standing access, sometimes overseas | Our staff have no account unless your manager adds one, and every view is logged |
| AI | Often sent to services outside the UK | Runs in London only, never used for training |
"Typical" is drawn from public reviews and suppliers' own published terms, checked in October and November 2026. We don't name other suppliers. See the 26 problems we built Precinct Care to fix.
Everything a manager needs, on one screen
An area manager sees every home at once: places filled, open incidents, sign-offs due, missing episodes and training, without opening a spreadsheet. A registered manager sees their own home: who is on shift and clocked in, today's tasks, home checks and the rota.
Late tasks show in calm blue. Red is kept for safety alerts such as allergies, so it still means something.
A file that puts the important things first
Each young person's file opens with what a bank worker on their first shift must know: allergies, family time restrictions, missing risk, what upsets them and what helps. Below that are contacts, daily logs, keywork, rewards, photos, a memory book, the chronology, health, medication, plans and education.
Contacts are held once and shared, so when a social worker's number changes, every young person they work with is updated.
Safeguarding that joins the dots
Concerns, incidents, missing episodes and risks sit in one place. The designated safeguarding lead sees new concerns the moment they're raised, and Precinct Care points out patterns across the records, such as incidents that follow family time, for the DSL to decide on.
When something happens, one entry fills every record that needs it, sets the follow-up actions with deadlines and owners, and stays open until the manager signs it off. Read about safeguarding, the risk register and incident follow-up.
Ready for Ofsted report cards
Ofsted has consulted on report cards for children's social care, with a five-point scale for each area and a new area on children's enduring relationships. Precinct Care already lets a registered manager rehearse a self-evaluation on the proposed scale, with a suggestion for each area drawn from the home's own records. Current inspections still use the SCCIF, and Precinct Care will follow Ofsted's final framework when it is published. See Ofsted inspection access.
Referrals and matching, in one place
Every referral from every local authority sits in one list instead of a spreadsheet and an inbox. Screen it, match it against the young people already living in the home with an impact risk assessment, make the offer, and when it's accepted Precinct Care creates the young person's file. See referrals and matching.
Looking after the people who look after the children
Staff can speak up about a child, a colleague or a manager in two minutes, and it goes round the person involved. After a hard shift there is a private place to talk it through, and ideas for the home go to the team meeting, with a "you said, we did" list. See speak up and staff wellbeing.
A receptionist for the calls nobody can pick up
Precinct Receptionist answers your phone and website chat, says it is an AI, books visits and puts urgent calls through to your on-call manager. Anyone in danger hears fixed, safe wording, not the AI's. It is in pilot testing, with no real home's calls yet. See Precinct Receptionist.
For one children's home or a group
Precinct Care is priced per home, so it suits a provider with a single home as well as a group. A registered manager sees their own home. An area manager sees their area, and the Responsible Individual and designated safeguarding lead see every home, with the risk map, open incidents and overdue reviews across the group.
Children's homes, supported accommodation and adult services run side by side, each with its own rules, and homes in Scotland and Wales follow their own regulator. See residential children's home software for how it works in a home in England.
Simple pricing, no surprises
You pay one monthly price for each home, set by the size of the home. Adding staff or young people never changes your bill, and there are no modules to buy later.
- Every feature we've built, including AI reporting
- Unlimited staff and young people
- Most changes made within 24 hours on working days
- Problems treated as urgent, and fixed the same day wherever possible
- Training, and moving your records across from your current system
- UK support from the team that already knows your IT
A bigger feature built just for your homes is quoted once, up front, and never added to your monthly price.
You start with 3 months free. We use that time to set Precinct Care up around how your home works: your forms, your reports, your way of doing things. Then a 12-month contract, so we can keep investing in your set-up. We'll give you a fixed price in writing before anything starts.
Built from what people say about today's systems
Before we designed anything, we gathered what care staff, managers, inspectors and care leavers say publicly about the recording systems in use today. We found 26 recurring problems, from files opened on personal phones to logs lost when a tablet locks, and built Precinct Care to fix each one.
Where we're headed
We publish our plan so you can hold us to it.
NowRunning
Recording, safeguarding, medication, Reg 44, rota and training. AI reporting in London. The young person's app. Precinct Software Ltd is Cyber Essentials certified.
NextThis winter
An independent penetration test, then Cyber Essentials Plus for Precinct Software. Regulation 45 reports. A public "What's new" page showing every change we make.
Then2027
The NHS Data Security and Protection Toolkit. Our founding homes' stories, in their own words.
Precinct Care is new. The team behind it isn't.
Our team has worked in IT for over 25 years, as a limited company since 2011, and has supported children's homes for more than ten years, with filtering, monitoring, secure Wi-Fi and managed phones. We are a commercial partner of Scottish Care and a listed filtering and monitoring integrator with the UK Safer Internet Centre.
Precinct Care uses that work. Its clocking in checks that a phone is on the home's own staff Wi-Fi, which we install and manage, so location cannot be faked with an app. Read more about our IT for children's homes.
Choosing children's home software?
We have written a buyer's guide for registered managers, Responsible Individuals and directors: what the regulations expect from your records, the features that matter on shift, security, how pricing usually works, 15 questions to ask every supplier and how to switch systems without putting children's care at risk. It names no suppliers, so you can use it whichever system you choose.
Questions we're asked
What is Precinct Care?
Precinct Care is care recording and management software for children's homes, supported accommodation and adult care services. It covers young people's files, daily logs, incidents and follow-up, safeguarding, the risk register, missing person profiles, Reg 44 visits, inspector access, medication, policies, reports, training, rotas, clocking in and timesheets.
Which services is it for?
Children's homes in England (Children's Homes (England) Regulations 2015), Scotland (Care Inspectorate) and Wales (CIW), supported accommodation for 16 and 17 year olds under the Supported Accommodation (England) Regulations 2023, and adult services registered with CQC, including learning disability, supported living and older people's care. See supported accommodation, adult care and Scotland and Wales.
Is it available now?
Yes. Precinct Care is running on UK servers and we are taking a small number of founding homes, who get the first three months free. Book a demo to see it.
Does it work on tablets and phones?
Yes. Staff use it on the home's tablets or on phones the manager has registered. It only opens on devices the provider owns and has registered, so personal phones and home computers are refused.
Is it accessible for staff with dyslexia or sight loss?
Precinct Care is built to meet WCAG 2.2 level AA. Staff can speak instead of typing, hear their writing read back and check spelling in every log. It works with screen readers, keyboard-only use and zoom up to 400%, and each person can pick a theme, including a dark theme for night shifts and a high-contrast theme.
What happens if the internet goes down?
Staff keep recording. Entries are saved on the tablet and sync as soon as it is back online.
Does Precinct Care cover management as well as recording?
Yes. As well as young people's files, daily logs, incidents and safeguarding, it runs the home: the rota, clocking in and timesheets, the training matrix and supervision, tasks and repeating checks, policies, the risk register and reports for the Responsible Individual.
Where are our records kept?
In the UK only. The live system runs in two London data centres, with standby and backups at a second UK provider. Every provider gets a data processing agreement and a ready-made DPIA before any real record goes in. See data protection.
Can we move our records from our current system?
Talk to us about what you use now. We'll explain how your records can be brought across, and what your current supplier lets you export.
Can we get our records back if we leave?
Yes. You can export every record at any time, in open formats, and sealed archives keep records for the full retention period whatever happens to the contract.
How much does it cost?
One monthly price per home, set by the size of the home, with every feature we've built included. It never goes up because you add staff or young people. You get 3 months free while we set it up around your home, then a 12-month contract. A bigger feature built just for you is quoted once, never added to the monthly price. We'll give you a fixed price in writing before anything starts. Ask us for a quote.
See Precinct Care for yourself
Book a 30-minute demonstration. We'll show you the screens your staff, managers and inspectors would use.
Precinct Care
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