Managed IT Support for UK Businesses

IT support contracts for UK businesses of every size, from sole traders to organisations with offices across the country: monitoring, unlimited remote support and a 30-minute response.

Talk to us See pricing

A QLine IT support contract puts every computer under our monitoring and gives your staff unlimited phone and remote support. Weekly maintenance keeps computers updated in the background, and our monitoring finds many problems before anyone notices them.

We support charities, insurance companies, community organisations, small businesses and sole traders, as well as specialist sectors. Most support is remote, so where you are in the UK makes little difference to how quickly we can help.

Three ways to buy IT support

No contract: £90 an hour

Call us when something breaks and pay for the time it takes. No commitment.

Monitoring: £13 per computer

Monitoring, weekly maintenance and priority response, with hands-on help at £60 an hour.

Full IT Support: £26 per computer

Everything in Monitoring, plus unlimited remote helpdesk and all labour. Minimum five computers.

What a contract includes

Phones answered by our own team, and tickets and emails answered within 30 minutes.
Real-time remote support; most problems are fixed remotely within minutes.
Weekly maintenance, so computers get the latest updates without interrupting work.
Security patching, Microsoft 365 administration, backup and GDPR support on Full IT Support.
Prices fixed for the 12-month term.

All prices are plus VAT. See the full comparison of what each option includes.

Prevention, not reaction

Most of the IT problems that stop a business are predictable: a drive that has been failing for weeks, a backup that quietly stopped, an update that was never installed. Monitoring and maintenance exist to catch those early, which is why a managed contract usually costs less over a year than paying for emergencies.

QLine IT accreditations: Cyber Essentials Plus, IASME Cyber Assurance, UK Cyber Security Council, Scottish Care partner and Microsoft Solutions Partner

Accredited

Cyber Essentials Plus, assessed by IASME every year. Microsoft Solutions Partner. Enhanced DBS checks for every member of our team.

Questions we're asked

Do you support businesses outside Yorkshire?

Yes. We support organisations across the UK. Most support is remote, and we travel for on-site work.

Is there a minimum number of computers?

Full IT Support has a minimum of five computers (£130 a month). Monitoring and pay-as-you-go have no minimum.

How quickly do you respond?

Tickets and emails are answered within 30 minutes during opening hours, and phones are answered by our own team.

Get a fixed price for your business

Tell us how many computers you have. You will get one monthly figure, in writing, before anything starts.

Get a fixed price